Urban Thekedaar respects your privacy and is committed to protecting your personal and project data. This policy explains how we collect, use, and safeguard information you provide when using our platform.
1. Data We Collect
- Name, phone number, and email address
- Project and business data entered into the platform
- Usage analytics and session information
- Device type and browser information
2. How We Use Data
- To provide, operate, and improve our platform services
- Customer support and direct communication
- Analytics and platform performance tracking
- Transactional emails (receipts, alerts, password resets)
3. Data Protection
- We do NOT sell user data to any third party
- All data is securely stored with encryption in transit and at rest
- Access to data is restricted to authorised team members only
- Each account's data is strictly isolated — no cross-account access
4. Third-Party Services
We may use trusted third-party services to operate the platform:
- Payment gateway: Cashfree Payments (for subscription processing)
- Analytics tools (for platform usage insights)
- Email delivery services (for transactional notifications)
These services are governed by their own privacy policies. We share only the minimum data required for them to function.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your account and associated data
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@urbanthekedaar.in.